How do I book a move?
Book through our website or email us. We’ll arrange a quick pre-move survey and share a quotation.
Are your services available across India?
Yes, LMI operates PAN India through a strong logistics and team network.
Do you support international relocations?
Yes, including customs paperwork, packing, and delivery.
What countries do you relocate to?
USA, UK, UAE, Singapore, Canada, and more.
What documents are required for pets?
Health certificate, vaccination record, and microchip details.
Do pets require quarantine for international moves?
Depending on destination rules, we guide you through the process.
When should I schedule my move?
We recommend booking 5–7 days in advance.
Do you offer free pre-move surveys?
Yes, both virtual and physical surveys are free.
Can I move only a few items?
Yes, we offer small-move and single-room relocation options.
Do you dismantle and reassemble furniture?
Yes, our team handles both.
How long does a local move take?
Most local relocations are completed within the same day
Do you handle fragile items?
Yes, we use specialized packing for delicate, high-value items.
What if my building has no lift?
We move through staircases; additional handling charges may apply.
Can I accompany the moving vehicle?
No, but you receive real-time updates.
How is the moving cost calculated?
Based on distance, volume, manpower, and packing materials used.
Are your quotations transparent?
Yes, all prices are clear with no hidden charges.
When is payment due?
Advance is taken at booking; balance is paid on the move date.
What payment modes are accepted?
UPI, bank transfer, cheque, and cash.
Are there cancellation charges?
Applicable only if cancelled within 24 hours of the scheduled move.
Are your prices negotiable?
We offer competitive rates aligned with premium service standards.
What are the ETA & charges for vehicle relocation?
4–7 days transit time; pricing depends on route and carrier assignment.
Do you provide packing materials?
Yes, premium eco-friendly materials are used for all moves.
Do you handle delicate and high-value items?
Yes, with additional cushioning and labeling.
Do you use export-grade packing?
Yes, ISPM-certified and moisture-resistant materials for all international shipments.
Do you offer dismantling and reassembly?
Yes, included for furniture and appliances where applicable.
What packing materials do you use?
Bubble wrap, foam blankets, corrugated sheets, wooden crates (for sensitive goods).
Do you provide unpacking?
Yes, including debris removal upon request.
Do you offer insurance for household goods?
Yes, transit insurance is available for added protection.
Is insurance mandatory?
Not mandatory but strongly recommended for domestic and long-distance moves.
What happens if items are damaged?
Our claims team ensures fast resolution and compensation.
Is vehicle insurance available?
Yes, comprehensive transit insurance is provided.
Is storage covered under insurance?
Yes, optional coverage is available for fire, theft, and damage.
Can I track my shipment?
Yes, our Move Management Team provides regular updates at every stage.
How long do domestic relocations take?
Typically, 2–7 days, depending on distance.
Do you offer door-to-door service?
Yes, for household, office, vehicle, and pet relocations.
Can I move household goods and vehicles together?
Yes, combined moves are available.
Do you handle corporate relocations?
Yes, with dedicated coordination and on-site supervision.
Do you offer temporary storage?
Yes, secure short-term and long-term storage options are available.
Are vehicles safely transported?
Yes, inside covered carriers with wheel locks and protective cushioning.
Do you provide pickup & door-delivery for storage and pets?
Yes, complete door-to-door services are available.
Who supervises the move?
A dedicated Move Manager oversees packing, loading, transit, and delivery.
How do you handle delays or weather issues?
We keep you informed and reschedule safely without compromising quality.
How do you ensure punctuality?
Through pre-approved teams, planned routes, and monitored timelines.
How do I file an insurance claim?
Share photos and documents via email; our claims team will assist promptly.
Is insurance available for stored items?
Yes, optional coverage is provided.
What if services are unused—do you refund?
Yes, refunds are processed after deducting used service components.
What if my goods are damaged during transit?
We initiate a quick claims process for compensation.